FAQs


Anytime you take a vacation, there are bound to be questions. We have compiled a list of the questions we hear most often and posted them here for your convenience. If you have other questions, please feel free to give us a call or email us at info@robinsresort.net.

 

Where are you located?

Robin's Resort is located in the heart of Osage Beach, on Passover Road. We are 1/4 mile east of the Grand Glaize Bridge and 1/4 mile west of the Factory Outlet Mall. We are centrally located to numerous activities whether you are traveling by land or water. Robin's guests are never far from shopping, boating, dining, or any of the other fun adventures that await you at the Lake of the Ozarks. We are just minutes away from the 110 Store Factory Outlet Mall, 5 miles from the famous Bagnell Dam Strip and 7 miles from Big Surf/Big Shot Water and Amusement Park. For those who don't plan to explore the city, we are located right at the water's edge for fishing, swimming or just for watching beautiful sunsets.

By water, we are located at the 1 Mile Marker of the Grand Glaize Arm (19 mile marker on the main channel). We are on the State Park side of the Grand Glaize Bridge. There are several marinas, gas docks, and places to rent boats or jet skis nearby. Our guests have also been enjoying the new "No-Wake" Zone that covers the main channel outside our cove on weekends from Memorial Day to Labor Day.

Do you have a conference room or any place for a large group to gather?

Yes. We have a 25'x25' open air pavilion next to the pool at the point. Complete with five picnic tables that seat eight each, plus a commercial propane grill. We also have indoor meeting/banquet space available for groups up to 100 just a short distance off our property. There is a Deposit required for renting the indoor meeting/banquet facility, which will be returned if they are left cleaned and with no damage at the end of your function.

What time is check-in and check-out?
Check-in time is from 2:00-8:00 p.m. and check-out time is 10:00 a.m. 
How early do I need to book reservations?

We are always booking in advance! Many of our guests book reservations a year in advance to reserve the unit and dates they want. It is not necessary to book a year in advance. You will likely be able to secure reservations if you call with 1-3 months notice. We will rent you a room with only 1-3 days notice if we have it open, but for the summer months we often run at 100% capacity so it is to your advantage to call as soon as possible.

Make your reservations today! Call us at 573-348-2275, e-mail Robin's at info@robinsresort.net, or use our convenient online reservation form

Do you rent by the week or can I reserve only a few days?
The general rule is that we will rent you whatever we have open. During the summer months, we typically require a 3-day minimum stay, but it never hurts to call us to check on availability! Sometimes we will have a 1-2 day block that we need to fill.
I need directions to your place, can you help me?
We have already made a Map to Robin's for you. On this page you will find a map of Osage Beach with step by step directions on how to get to the resort from either direction.  View map.
What should I bring?
We strive to make our units as close to "home" as possible. We stock our kitchens with cooking and eating utensils, and all bed linens and bath towels are provided. We furnish clean towels every other day for the duration of your stay. In addition, you will find units have either an electric cook top (most units) or oven (units 20, 21, 22, 24 and 25), microwave, full-size refrigerator, Weber kettle grills, coffee pot, and toaster. The units are all heated and cooled to give our guests complete climate control comfort. You will also find cable television in each unit. Other items that are provided: plastic bags for trash (inside and out), toilet paper, dishwashing liquid and soap. There is a new air compressor installed onsite that is available to all guests for blowing up water rafts and tubes.
Do you take credit cards?
Yes. We accept Visa, MasterCard and Discover. In addition, we also accept personal checks, travelers checks and cash.
What if I need to cancel my reservation?

We understand that emergencies do happen and plans can change. However, we are a business and our main objective is to stay financially solvent so our guests will have a place to stay on their vacations! The majority of our business comes in the peak summer months, which means we must run as efficiently as possible. As such, we do have a detailed Cancellation Policy. Click here to see the cancelation policy.

We always reserve the right to refund any deposit based on our judgment.

We've never been there, what is there to do?
At the Lake of the Ozarks, the main attraction is the water. The lake runs 92 miles end to end and has over 1,150 miles of shoreline. Boating, jet skiing, water-skiing, wake-boarding, knee-boarding and parasailing are only some of the many things to do on the water.

The lake is also famous for its scenic golf courses. Currently there are 15 golf courses in the lake area, and counting! For those who enjoy mini-golf instead, there are 8 exciting miniature golf courses within minutes of Robin's Resort.

There are countless other activities at the lake. You may want to check out these other attractions when you come to visit: 110 Store Factory Outlet Mall, the largest state park in Missouri, the newest state park in Missouri, the famous "Bridal Cave" or one of the other 3 show caves, Big Shot Amusement Park, Big Surf Water Park, one of the 50 antique stores, Go-Carts, The Bagnell Dam Strip, museums, and much, much more. Visit the official website of the Lake of the Ozarks to view more information. (www.funlake.com).

After a long day of activities, you can relax for a meal at one of the 100+ restaurants. Many restaurants are either on, or overlooking the water.
Is your place nice?

We take great pride in providing the best possible accommodations for our guests. We are not the newest resort on the lake, but we are one of the cleanest and best maintained spots you will find. This may be one reason why we have a high number of guests who return to visit us year after year. In some cases, we have families who have been guests at Robin's for over 39 years and spanning two generations! We are constantly working to maintain this rich tradition so our guests will continue to enjoy their vacations to the lake. If you ever have any suggestions that you think would improve the quality of your stay, please let us know.

It's been said that a picture is worth a thousand words, so please browse the other sections of our website to see pictures of the resort from various angles and views.

Where is my unit located?
 You can visit our Robin's Layout page to see a map with unit numbers clearly labeled. Building One units are directly on the point, and building two is right at the water's edge. Our new units have screened in decks that look directly out over the water.
  • Units 1-4 are located on the upper-level of a two story building.
  • Units 5-8 are on the lower-level of the same building.
  • Units 23, 24 and 25 are attached to the building that contains the office and game room. Unit 23 is on the street level, and unit 25 is street level with a private entrance off the pool.
  • Unit 22 is just behind the office, off the water, but with a view of the lake from the upper-level deck, and right near the pool.
  • Units 20 and 21 and located off the water on the hill with a great view of the water and nearby the pool.
Do you have cabins, cottages or condos?

It's tough to categorize our units as one style. We have many different styles of units, ranging from 1-4 bedrooms and each is different. In addition, we have 4 different styles of two-bedroom units. You can visit our Unit Layout page to see the exact layout of each unit and view pictures of the units on the inside and outside.

Some people will ask if we have secluded cabins and the answer is no. You can see from our aerial photo that none of our units are isolated by themselves. We have an amazing stretch of shoreline, but it is still a limited amount of space. We have tried to put as many units as possible along the shore because these are the most popular units.

With the exception of our two newer Condo Style buildings, none of our buildings are over two stories high, and most are one story buildings level with the parking lot.

Our older units are probably closest to cottages. To optimize our space, many units are either apartment style or duplex style, and not stand-alone cottages.

Do you take pets?

 We allow some dogs in all units except our two newer condo buildings under the following conditions: 

Please ask us when making your reservation if your dog will be allowed.

•   Please keep your dog on a leash while outside the unit.

•   Do not leave your dog unattended in the unit.

•   You will need to clean up after your dog outside as a courtesy to the other guests.

Please notify us when making a reservation if you will be bringing a pet. The cost is $20.00 per day, and you will be held liable for any damages to the unit as a result of your pet.?? We can be more flexible with the weight requirement in the off-season, so please call us to inquire if you have questions.

Would you rent to a teenager?
Yes, on some occasions. Robin's Resort is a family establishment, and if your plan is to party then this may not be the place for you. A security deposit is required and we must speak with a responsible adult. For more information or to book a reservation, please call us and we can work out the details.
Is your resort flat or hilly? Will an elderly/disabled/injured person be able to stay at Robin's?
One of the best things about our resort is the layout of the land. Unlike the large majority of resorts at the lake, our land is almost totally flat. While some resorts will have large hills and hundreds of steps to climb, Robin's does not suffer from any of these obstacles. Almost every unit is level with the parking lot, and there are few (if any) steps to climb as you walk out to the docks.

We have a few units that are handicap accessible. Please call if you require one of these units and we will check on availability for you.
Do you work with family reunion groups? Any special deals?
Yes we certainly do, depending on availability. Please call us so we can check on availability for you.
Do you have a boat launch? Is it flat?
Just like the paths to our units and boat docks, the boat launch is very flat and easy to navigate. We have had boats in excess of 30 feet launch with us and have no troubles.
Do you have fishing bait?

Yes. We do have worms and night crawlers. Just ask us for them at the office. There are also several fishing stores close by that will get you whatever fishing gear you may need.

Can we swim in the lake? Do you have a pool?
Yes and yes! You are able to swim in the lake in designated areas, however, jumping off the boat docks is prohibited due to hazardous underwater cables. Or, take advantage of our two pool areas at Robin's.
Do you have an air compressor for water rafts and tubes?
Yes. We added this convenience because of your suggestions! Our air compressor is attached to the outside wall of the office building and free to use for all our guests.
What about recreation at the resort?

For fun, we have a recreation room with arcade games and a ping-pong table. Of course there is always swimming in one of our two outdoor pools, taking a dip in the lake, and just relaxing in one of our “Hot tubs”. Many of our guests also enjoy relaxing outside, watching some of the most beautiful sunsets at the lake, and sometimes taking strolls along our shore.

Can you make golfing reservations for me? Can you reserve a fishing package for me?

Yes and Yes. We are part of the Great Lakes Golf Trails and can make reservations for you.  We also can “hook” you up with some great fishing tournaments or help you find a fishing guide for a more personal and fun time fishing.

What do you have onsite for refreshments?

We have vending machines stocked with chips, candy, and snacks in the rec room and a couple of Coca-Cola machines stocked with ice cold soda on site. We also have a great mini convenience store located in the office where we sell sunglasses, souvenirs, and various other "necessary" items you might have forgotten to pack for your much deserved vacation.

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